Thursday, September 29, 2011

What the Greeks Can Still Teach Us

I think that one of the overwhelmingly consequential stories of 2011, was that of the Greek financial and social turmoil. With such continuous and focused reporting on it (rarely, actually proportionately to the seriousness of the situation), I am guessing that just like me you will have mixed emotions about my fellow countrymen.

On the one hand, the irregularities (ranging anywhere from innocent mistakes all the way to blatant stealing - from both Europe, but also from the poor to give to the rich) have happened within the country itself. Unquestionably it has been the Greeks making their own bed (albeit messing up everyone else's as a result) and that apportions blame squarely and wholly somewhere within the country.

On the other hand, under several very misguided and very unfair governments for almost 30 years now, it is typically the "non-thieving" hard-working type of Greek (majority) that is paying a very disproportionate price for all the irregularities that went on. Which is also hard to forget...

To use some culinary parallels to explain my views: whatever your position on the matter, I believe that the whole mess can be boiled down to a few key ingredients that have been cooked by certain people (from what in Greece is now called "the elite") for almost three decades; unfortunately these were the same people that also happened to be in control of the books which were also thoroughly cooked.

From these few ingredients, the one that is very easily underestimated is complacency. And in my experience complacency is a very contagious disease.

"The Greek physics law of Inertia" - AKA the Greek version of "mañana"

The one thing for which I will dare to "throw a stone" to my countrymen is that us Greeks are pretty much governed by some cultural imperative, similar to the physics law describing inertia. When we aren't doing anything, we are very likely to maintain our state and continue not doing much. (Incidentally, although much more rarely, the opposite also applies: when we somehow find ourselves in motion, we can find it difficult to stop). All this can make us relaxed company and great party friends, but in business it can be a disadvantage...

During the autumn of 2007, when our BABEL Multilingual product was still in its infancy, I was starting talking to hotels about multilingual versions of their websites, and international marketing packages. Knowing that Greece attracts people speaking foreign languages in their millions every year, I did some research in new hotels in the country that were more likely to use and benefit from our services.

Amongst many potentials, I remember finding a wonderful candidate. It was a five star property with some 450 rooms, in a prime location in Crete, near an airport (but far enough) and by a superb sandy beach. The hotel was independently owned, and only on the second year of its operation - which to me it meant that there would normally be a lot of room for growth of business. To cut a long story short, this property's vital statistics made them an excellent candidate. According to my guestimations at the time, they could find themselves generating some pretty impressive profits within the first season of using us. I couldn't wait to talk to them..

Unfortunately, my initial enthusiasm quickly evaporated by the hotel's lack of a booking engine on their website. In fact, there was no way to make a reservation at that hotel, other than calling them, or emailing them and hoping for the best. Obviously there is very little point in pursuing, finding and getting visitors to your website from abroad if you don't have a way to convert them to customers!

For those of you that aren't familiar with the issue of booking engines, I should briefly highlight here that for such a property having a booking engine is an absolute necessity. I don't want to send anyone to sleep talking about a the different pricing models of agencies and the comparative costs; so let's just say that in a country like Greece, a decent-sized independent hotel of this type on its second year of operation, would easily pay the equivalent of 30% for a reservation in commissions to all manner of agencies. Forgetting about the numerous benefits that further enhance the argument and necessity for a booking engine, I will just mention that when someone books a hotel on the hotel's own website, the commission costs for that hotel would drop to anywhere between one and five per cent. It is relevant to mention here that agencies already squeeze hotels as much as they can, and as hotels have costs associated with servicing a room, bookings over the hotel's own website represent a staggering benefit in profit levels - a 25% reduction in commission payments could be very nearly the entire profit on a room sold!

So why on earth would anyone not have a booking engine - I hear you ask. I didn't know either and I was too curious to let this go, so I decided to find out. I picked up the phone, got through to the General Manager, and basically asked the question.


"Well, someone would have to manage it.." - came the answer.


[What? As opposed to bookings from agencies that are OK to be left unmanaged?!!]

I was shocked. That was a prime example of (these days already hard to find) old-style Greek public-sector complacency having permeated the private sector. Of all the people to show such lack of interest in the hotel's well being, to hear such a blatant statement of laziness from a General Manager... To me, that was just wrong.

A year after this conversation took place, the financial world imploded. Today travel agents control the business for that hotel (and so many other hotels like it) and have forced the General Manager to drop her prices and increase the commission she pays to them. The owners were probably far too removed from the day-to-day decisions to identify the missed opportunity, and have now fully blamed the Greek corrupt elite for their misfortunes. Complacency and lack of understanding are a poisonous mixture for a business.

Following that incident (and a few more like it), and seeing the suffering of Greek hotels in these trying times for Greece, I have quickly developed a strong aversion to complacency. It is therefore with considerable worry that I share with you my suspicion that this affinity to a "mañana" approach to life is not entirely alien to Britons either...

Having worked with hotels from all over the world [and aware that I have no other evidence than our own contacts with the markets (hardly a statistically acceptable sample)] I would suggest that British hoteliers are on average less keen to move forward with international marketing than their international counterparts.

Despite us being a firmly UK based company, today only 23% of our clients are located in the UK - the rest are based pretty much everywhere else around the world. The hoteliers around the world to whom we sell our services seem to be much more aware that hoteliers sell to travellers and that these days travellers don't come from the hotel's neighbourhood, and they don't always speak the neighbourhood's language.

Looking at the flickering lights of the world economy today, I am strongly advising hoteliers to go after international business even if they do well domestically. Every incremental demand point is of benefit not only to the hotel's pricing and yielding flexibility. It is also another point of safety in an unsafe world.

If the pessimists of this world are correct, there is a lot of pressure for everyone in the not too distant future, and it will be only those who are prepared that will stand a chance to thrive.

Tuesday, September 27, 2011

Incentive Travel Companies: What Do They Do For Business?

An incentive is given as a reward for accomplishing a specific goal, improved productivity, or individual accomplishments. Travel programs offer organizations a way to supply a unique experience when certain objectives are appropriately met. Companies must create a productive program upon deciding to use this type of reward over others. Choosing an appropriate destination, meeting budgeting requirements, and providing the push needed for goal accomplishment can be difficult for any sized organization. Incentive travel companies are available to assist with the important planning aspects of these programs. Businesses receive better results when this process is outsourced to a dependable provider. This is because the planning of a travel award can be very extensive.

Flights, accommodation, itinerary, food, and various other items must be planned according to a set budget. This may involve negotiating prices with several businesses in the defined location in addition to numerous transportation suppliers. An organization will also have to set objectives, entice workers toward achieving them, and supply information on how to receive the set reward. It can become too much for an already time constrained business. Travel reward professionals handle a significant portion of the workload, assist with budget constraints, and ensure every aspect of planning is covered.

Incentive Travel: Immense Professional Knowledge Improves Program Success

An incentive travel program will only be successful with the right planning, and finding a company to assist with this process is essential. A dependable company eliminates the stress added during planning. The chosen provider should work hard to gain an understanding of company goals to accomplish the creations of a one of a kind achievement program. Organizations receive better service when employee dynamics such as destination preferences are known. When a provider actively inquires about this type of information, it is a good indicator of their outsourcing reliability. This kind of involvement shows a true interest in putting together an exclusive program designed around the specific motivational needs of an organization. These qualities should be sought out prior to hiring an incentive travel service.

Industry connections allow incentive travel providers to receive better flight pricing, lodging, and itineraries. A vast amount of experience in this type of motivational planning delivers a more individualized program. Every travel reward must be unique and tailored to the needs of the organization. Incentive travel companies have the knowledge necessary to make certain the reward is something people will strive hard to receive. They also take into account the objective, goals, and company nature to make certain the planned trip reinforces why the reward was given. Organizations intending to offer multiple trips gain more by working with a seasoned professional.

Long term relationships may be built with suppliers for future pricing discounts. Professionals are familiar with suppliers in this industry and ensure the best services are obtained for the trip. When the incentive service strictly works with travel programs, an organization receives increased dedication to the goal at hand. These qualities allow a business or group to create a well thought out, financially acceptable, and solid program for any set of desired objectives without time being taken away from critical operations.

Sunday, September 25, 2011

Incentive Travel Programs Make the Workplace a Fun Place

Many companies are beginning to realize the positive effects of an enticing incentive for work achievements. Travel programs are increasingly being chosen over alternative award choices since they allow an organization to provide a unique and memorable experience. Organizations begin reaping the benefits of this choice long before the program reaches its end. Incentive travel programs provide a direct means for encouraging further employee engagement and offer a healthy yet competitive environment where individuals obtain something exceptional for putting out the additional effort. Businesses typically see a significant change in employee attitudes when these programs are put into place. A trip to locations such as Rome, Paris, or even the California Coast greatly surpasses the short term effect and motivation of a small monetary reward. These types of rewards also make it easier for a company to incorporate fun throughout the duration of the objective portion of a program. In today's strained business environments, workplace fun is a must and can be better justified when it is centered on a business oriented task such as goal achievement.

Incentive Travel Provides a Good Excuse for Office Related Amusement

A business has to consider the frame of mind of employees in order to understand the direct productivity impact of incentive travel. Individuals actually jump up in the morning ready to do their best since they have been given the chance at obtaining something they see as worthwhile for all their hard work. As a result, organizations receive an increasingly productive workforce who is striving together to reach necessary goals for widespread business success. Each staff member is so involved with accomplishing their responsibilities to receive the end reward that their day passes by with ease. They are more relaxed, have a positive attitude, and have additional pride in the work they complete. This in turn improves attendance, timeliness, and output throughout the organizational workforce.

An incentive travel plan creates a fun and competitive environment where employees strive to achieve company goals in order to meet their own personal objective of receiving the offered reward. An organization can create a fun place to work without harming desired performance or taking away from the completion of individual responsibilities. The organization receives the productive improvements needed and the winners receive a unique prize for their efforts. Incentive travel articles offer supportive fun ideas such as themed snack tables at the end of the week, posters, drawings, little games, or various other activities that require minimal time but provide increased excitement about upcoming travel possibilities. Conference rooms may be decorated with destination supportive items or emails may be sent with enticing information about trip itinerary events. These little morale boosters encourage an already driven workforce to work even harder. Professional service providers are a great source for encouragement practices throughout the duration of the program. They are also beneficial when an organization wants a great program but does not have the time or resources to plan it accordingly. An experienced professional makes certain essential details are covered for a motivational destination without overextending the organizational budget.

Friday, September 23, 2011

Myanmar and Its Emergence Onto the World Stage

I was very pleased to read the news article inferring that Myanmar is now prepared to join the world's community of nations, which means I hope that they are ready to treat their nationals with respect and dignity. The Burmese are on the whole a lovely gentle caring race of people, For the people of Myanmar have for far to long relied on their community and spiritual way of life to ensure that they are equipped to travel beyond the woes brought upon them by the oppression that they have endured at the hands of their military. For the Burmese people have had their calm and spiritual persona exploited to the extreme by the military junta that has controlled this country, we the west have stood by and allowed this oppression to happen.

Back in the 90's I had the privilege to work in Yangon as a consultant to their fledgling mobile telephony network, albeit my work lasted only for a short period of time, a matter of a few months. For one fleeting moment, about 12 to 15 years ago it looked as though they were about to rejoin the democratic world order, as they tried to embrace democracy. Global hotel chains rushed to Yangon to build and operate spectacular hotels of incredible quality, sadly as they did keep to the democratic discipline, these hotels have stood largely empty.

As for my reason to be there it was to advise them on the requirements required to implement a mobile telephony network across Myanmar. As they were attempting to embrace mobile telephony, as it looked as though they wanted to put in a network, then they were beginning to open up the country again.

During the period that I traveled to and from Myanmar, a journey that I found to be fraught with difficulty due to all of the procedural requirements to obtain visa's etc., I saw an infra-structure that was reminiscent of the war years across Europe. There were old Bedford lorries and buses which were easily 50 years old and were still operating as originally intended, it was as though the world had not moved on. For me this brought a kind of charm to my trips that was enjoyable to see and experience, but I left the country for better facilities so never really had to experience the practical impact for any period of time.

However, what was a surprise to me; was the presence of French nationals plying their trade. The French were involved in areas such as; Telephone exchange systems through to restaurants. I was advised by colleagues that I worked with to keep my own council should I be in any bars during my evenings, they were indicating the existence of French intelligence, a service who were there in Myanmar to protect French businesses from foreign competitors. I have no idea as to whether I brushed along side these guys so had no experience to say if this was true or not. But, I had certainly been advised to keep my own council and particularly around the bar of the Strand Hotel, a bar where the few expats that were in Myanmar frequented, I count embassy personal amongst the expats.

During one of my evening trips I had the good fortune to travel outside of Yangon, traveling on a main route for approx 10 miles, at which point we turned off the road and followed a dirt track for at least another 2 miles. Eventually we came across a beautiful newly painted white colonial house, this house was in the middle of a plantation, it had an arch stretching out from the front door/entrance whereby cars could drive through and stop underneath, this arch was reminiscent of a by gone era. You can imagine that in the days when colonial carriages were in use, that these carriages would draw under the arch and come to a complete halt, the colonial elite would then alight from such carriages. The front porch would then pass into a grand hall complete with sweeping staircase. This rather splendid building was an exclusive French restaurant, it came together with a French chef/owner, the food was of unbelievable quality. The restaurant was not over populated with tables but the tables that were there positioned in the various rooms, were all full with diners.

I have digressed, it is interesting that the exploiters were indeed the exploited at the end of the day, as the Chinese were using Myanmar's resources to generate power and then send that power back to China netting little benefit to the Burmese. I would suspect that the military regime of Myanmar had long enjoyed the support of China. But this aside and for whatever reason they, the junta, have now come to the table and the people of Myanmar can take a breath and heave a sigh of relief. As for the west we should now embrace them and help them join the civilized community of nations. In so doing we should not dismiss the sacrifice that Aung San Suu Ky gave to support her people throughout this difficult period, for we should acknowledge her fortitude, her resilience her grace and poise as she endured those years confined to her home. Aung San Suu Ky deserves a role on the world stage as I am sure we have a new world states person in the guise of Aung San Suu Ky, she has displayed great humility, great dignity seen only when Nelson Mandela was released after years of confinement. Like Nelson Mandela she has not called for her oppressors to be brought to book for their oppression for she has sought to unify this country. I believe she has great courage and dignity a person who has respect for the values of the ordinary people! Indeed the world should look to her for guidance at this difficult time.

I hope we see this country quickly move forward, that they, the people improve their security, bring peace and stability, that their living standards quickly improve. I also believe that this country should open its doors so that many of us can easily see the temples that have formed the very spiritual backbone of the people of Myanmar. I hope that we can all experience the Shwedagon Paya (Pagoda) for this is a world renowned Buddhist Temple, located on a hill as it watches over all of Yangon. For this temple was built and established before the time of Christ. I for one am lucky enough to have visited this wonderful monument.

Monday, September 19, 2011

Rewarding Employees With Extraordinary Incentive Travel

Nothing provides pure bliss like getting to see an extraordinary worldly location; however, the opportunity can be very difficult for individuals to obtain. Incentive programs provide organizations a way to encourage employees to perform better and meet stated goals. Travel awards have become a common method for keeping employee spirits up as well as supplying enough motivation for improved results. Numerous destinations may be chosen when implementing this type of program within an organization. A company can offer an once-in-a-lifetime trip with a "wow factor" everyone will strive hard to receive. Employees do not have to plan the trip, worry about the expense, and have something to look forward to after they have accomplished company goals. Staff members not only get to visit an extraordinary incentive travel location, but also have the chance to gain memories they carry with them for a lifetime. This motivational factor has made travel programs one of the top choices among organizations desiring something dependable when desiring to motivate their workforce to excel.

Incentive Travel: What Makes a Destination Compelling and Motivational?

What type of locations may be chosen when putting together incentive travel programs? A destination must offer something individuals have never had the opportunity to see or experience before in order to be considered as an extraordinary location. The idea is to take someone out of the norm and put them in an area so opposite of their everyday life that they come back with completely new experiences and forever changed. This may be hard to do on a budget but is very possible with the right incentive service company. A provider researches the interests of employees, works within a set budget, and ensures everything is order for an out of the ordinary reward. Ireland, Egypt, Morocco, Turkey, Asia, Australia, and Africa are good examples of ultimate getaway destinations. Incentive travel programs offer something more than a simple trip to a common travel area. Successful employees obtain the experience of visiting locations on continents throughout the world.

Seeing the Sahara desert, riding on camelback and feeling gusts of wind is an experience not found in a backyard or even on this continent. These locations are not simply sand, they also offer rich mountain views along with beach like resort areas meaning everyone who succeeds can find something truly appealing. Who hasn't wanted to be taken away from modern civilization for the opportunity to see the pyramids in Egypt? Exotic destinations give people the chance to experience new culture, see unfathomable sights, and to come back with a whole new perspective of their worldly counterparts. This promising experience encourages increased participation as new opportunities are offered by later reward programs. Extraordinary incentive travel locations do not have to be full of desert scenery, but these examples provide a good insight on the long lasting impact provided for an employee's hard work. Organizations have multiple other options such as France, Germany, Fiji, or Italy. A travel company can help in choosing the best location for set goals to ensure the created program achieves the success desired by an organization.

Saturday, September 17, 2011

Exotic Incentive Travel Destinations to Consider

An exotic location provides motivation not found in numerous other reward based programs. Incentives are not a new concept; however, the options offered to organizations have greatly expanded. Top travel destinations such as Bora Bora, Africa, or Italy can easily deliver the success businesses are seeking. The provided destination is the largest decision factor when considering exotic incentive travel options for an employee or individual based reward program. A location has to offer compelling scenery, experiences, and meet the preferences of those striving to receive the reward. Attempting to plan this type of incentive is a nightmare for most businesses because the right connections are necessary to receive the best deals in transportation, lodging, and activities. Professionals with vast knowledge of each location as well as how the travel industry works can provide an astounding destination without going over budget. Provider connections allow for a better overall program than might be possible when an organization attempts this large task on their own.

Incentive Travel Programs: Top Locations for Rewarding Successful Individuals

Incentive travel programs from a professional provider supply an immense variety of destination options that meet budget and organizational objectives. Alberta, Canada delivers astonishing water, tree, and mountainous views where an individual can get lost in the beauty. Located in the western portion of the country, this province borders only one state in the US. Scenery includes lakes, rivers, mountains, forests, prairie areas, and the infamous badlands located in the southern portion of the province. Dairy, grain, oil, ranching, and irrigated agriculture may be found throughout this region of Canada. While maybe not the most exotic of incentive travel program locations, this option provides immense beauty to those who love nature. Hiking, swimming, fishing, water sports, and exploration are bountiful in this particular location. Multiple provinces provide the perfect mix of scenery as well as fun for any individual seeking something different.

Tuscany offers its own beautiful scenery as well as a vast array of experiences. Many dream of visiting Italy, seeing the culture, and the gorgeous landscapes offered by this area. This location gave birth to the Italian Renaissance thus making it a unique historically rich destination. Famous people have resided in the area throughout history including Dante, Michelangelo, Leonardo da Vinci, and Galileo Galilei. Tuscany is home to numerous museums where visitors can see pieces from various famous artists. The location also provides an extraordinary culinary experience along with some of the best wines in the world. It is a good choice for those who love the arts, fine wine, great dining experiences, and who want to see astonishing scenery. Bora Bora makes for an amazing ocean centered vacation with cottages located directly on the water. It is an island surrounded by a lagoon located off the main island of Tahiti. Clear blue water, tropical fish, and long extending beaches make this the tropical dream vacation. Ireland, France, Fiji, and Greece are additional exotic incentive travel destinations where individuals can truly experience the trip of a lifetime. All are stunningly exotic areas that can motivate any individual or team to succeed.

Thursday, September 15, 2011

5 Ways for Destination Management Companies and Event Providers to Become Local Area Experts

Succeeding as a Destination Management services provider or Events Services company and handling large groups requires a special set of skills - expert people-management, superior organization, an altered sense of timing (things take longer with large groups), and the desire to achieve the best experience for each and every participant, no matter how large the group. And while there are many companies that handle large group logistics, relatively few have dedicated the time to become local area experts and really delve into all their local region has to offer. Doing so will not only set your services apart and add to your company's credibility as a logistics expert, but will also enhance marketing opportunities by allowing you to offer new excursions and activities for all of your groups.

Becoming a local area expert and developing the personal relationships to back that up is a time-consuming quest and requires a commitment to stay on top of things, but some pre-planning and organization can go a long way toward maximizing your time investment. Here are 5 ways to get started in your local area:

1. Set up Google Alerts - This service allows you to monitor the web for interesting new content about a subject matter of your choice - a great way to stay current on activity trends, or be informed about what your competitors are doing. (Be sure to use quotation marks around your search term if it's more than one word - otherwise the search engine will give you any results it finds for any of the single words you type in)

2. Subscribe to your area's top Events Calendars - most have a feature now that allows you to select your areas of interest, then subscribe to e-mail postings/alerts. And while you're at it, set up a new e-mail account that is just for these notices so it won't clog your regular Inbox, but you can still have handy access to the listings at any time, without having to search each Calendar every time you need to know what's going on locally.

3. Harvest the local associations and Convention and Visitors Bureau (CVB) websites. For example - have a wine region nearby? Chances are there is a vineyard association or a winery marketing association with a wonderful website full of great events info for groups. Don't rely just on your local Convention and Visitors Bureau for info, since most of them now use a paid advertising model for their listings and you could miss some great local venues worth discovering.

4. Become a local tourist. Get out there and drive around! Go see things in person, take a guided tour if any are offered in your area, and personally check out the local events and activities - there is no better way to see if you can recommend something for your clients than to experience it yourself.

5. Meet & Greet. New people, not the same ones over and over! Make appointments with new venue managers, go see the local wineries, make it a point to dine out at a new restaurant each month. Meet the people and establish new relationships - you'll have fun doing it, and your business and your groups will benefit from all of your efforts.

Tuesday, September 13, 2011

FAA Wants to Recover Digital Chart Operations Costs

The FAA indicated it would begin charging for its digital chart products, essential for US aircraft safety management. Stakeholders, vendors and other aircraft management personnel are concerned with this. They met to listen to ideas and suggestions on how best to implement these charges so as not to be onerous for everyone involved. Many contract pilots, managed aircraft companies and freelance pilots were represented by the Aircraft Owners and Pilots Association (AOPA).

The FAA has to recover costs associated with paper charts and now it is seeking to recoup $5 million of operating costs related to digital charts. (Note: The FAA is required by law to recoup some of the costs of creating and distributing aeronautical products and services but there is no mandate for full investment recovery).

The $5 million calculation came from the consolidation of the National Flight Procedures Office and the National Aeronautical Charting Office. This was intended to create a high-performance organization that would "eliminate redundant processes and improve the quality of aeronautical navigation data." The Office of Management and Budget requirements for high-performance organizations are that the office must collect $27 million per year of its operating costs. The organization currently collects $22 million. $5 million is the gap the FAA is seeking to bridge.

The FAA laid out some options to recoup that $5 million at the December meeting.

The Senior Director at AOPA, Heidi Williams, among others, provided input to the FAA. For example, attendees challenged one estimate of the number of digital chart users- suggesting it was too low. Estimating a charge using that data, the FAA was told, would result in too high of an expense for pilots. This would create a conundrum for pilots when deciding what data and how much of it to purchase for navigational purposes.

The FAA initially proposed an April 2012 date to begin implementing the charges. However, the AOPA suggested that timeline was too soon. "First and foremost, the FAA has to ensure that its plans will have no negative impact on safety," Williams said. "It will have to base its decisions on sound market data, which it can only get by talking to users-companies as well as the pilots who will ultimately be using the products. Successful implementation can't be tied to an unrealistic date." (Quote from AOPA online)

As of now, it appears that the FAA will release a proposal early in 2012 to once again, solicit input. The proposal will be shared with the AOPA who in turn will share it with their members and represent their interests in further discussions with the FAA.

Friday, September 9, 2011

International Service of Process - What You Should Know

Do you need to track down an evasive defendant in Japan? Dealing with a reluctant witness in France? You probably need to find out more about the International Service of Process. International litigation services require experience and professionalism because it impacts proper service of process on a foreign defendant. The international service of process pertains to delivery of vital court documentation which includes summons, complaints, subpoenas, petitions, or other official material to any person who resides outside the country.

International Litigation Services - Get Help

A number of companies provide a comprehensive spectrum of services which will help you with international service of process. You might require consultation on the foreign civil procedure, international investigations, and translation and legalization requirements. For instance, you might require a legal seal such as the Hague Apostille for foreign legal filings. As a layman one might not be able to determine how to obtain it but these services will help you with a worldwide network of attorneys and solicitors.

Depending on the country, service of process can fall under various rules as established by international treaties such as the Latin American treaty, Hague Convention Treaty Nations and the Letters Rotary. Most industrialized nations are subject to Hague Convention Treaty Nations. A process server who serves the international service of process can help review the rules and recommend the best possible means to serve documents in the country. For instance if you are looking to serve summons to a company in Shanghai, the service will find the fast and efficient means to serve documents and also try to reduce costs of the service of process. They are aware of the rules and legal hurdles in each country and will be able to address the same and execute judicial assistance as and when you require it.

Debtors or defendants unwilling to relent will go to any lengths to stay away from legal proceedings. However there are companies who specialise in tracing people and serving them legal documents. It takes more than a simple database of people to deal with such situations and only a dedicated team and process servers can help you. Ensure that you find out more about the company you choose when you want to serve you papers in any other country. There are some companies which will attempt to serve your papers for a few times and then give in. Make sure you choose an international process server who has the required skills and the experience to help you with your case.